Terms and Conditions

APARTMENT RULES AND REGULATIONS: SEA VIEW SMART GARDEN VIP APARTMENT IN MIĘDZYZDROJE AND SEA VIEW MOSS VIP APARTMENT IN KOŁOBRZEG

I. SCOPE

These Rules and Regulations specify the method of concluding an accommodation rental agreement for the following Apartments: Sea View Smart & Garden VIP Apartment and Sea View Moss VIP Apartment, the internal rules and regulations of both Apartments, the settlement rules, as well as the cancellation of bookings as part of the Service provided electronically by the Service Provider.
These Rules and Regulations constitute the rules and regulations referred to in Article 8(1)(1) of the Act of 18 July 2002 on the Provision of Electronic Services.
The Apartment Rules and Regulations specify the rules for the provision of services, liability and staying in the Apartment and constitute an integral part of the agreement concluded by making a booking and paying a deposit or the entire amount due for the stay. By performing the above-mentioned activities, the Guest confirms that they have read and fully accept the terms and conditions of these Rules and Regulations and undertake to comply with them.

II. DEFINITIONS

Service Provider – Dawid Bulasiński, UNIQUE HOME DAWID BULASIŃSKI, 5213381773, ul. Podchorążych 41/20, 00-722 Warsaw.
Offer – an accommodation unit offered by the Service Provider for the purpose of concluding an accommodation rental agreement via the Website.
Guest – a natural person with full legal capacity, a legal person or an organisational unit referred to in Article 331 of the Civil Code, concluding an accommodation rental agreement with the Service Provider.
Accommodation Rental Agreement – a legal transaction concluded via the Website upon confirmation of the booking, regulating all mutual rights and obligations of the Service Provider and the Guest. These Rules and Regulations constitute an integral part of the concluded agreement. The provisions of the Act of 21 June 2001 on the Protection of Tenants’ Rights and the Municipal Housing Stock do not apply to the agreement.
Website – the presentation of the Service Provider’s Offer on the Internet, enabling the conclusion of an Accommodation Rental Agreement online;
Electronic Booking Form – a form available on the Website enabling the conclusion of an Accommodation Rental Agreement;
Total Service Price – the total price of the service indicated during the booking process, including all amounts due under the concluded Accommodation Rental Agreement in respect of taxes and all public charges.
Privacy and Cookies Policy of the Website – a document specifying detailed rules for the processing of personal data and the use of cookies. The Privacy and Cookies Policy constitutes Appendix No. 1 to these Rules and Regulations and is available at:
https://client7955.idobooking.com/book-now/index.php?module=cookies&displayOnTopLayer=true.
Apartment – Sea View Smart & Garden VIP Apartment and Sea View Moss VIP Apartment.
Host – the Service Provider is the Guest’s host.

III. GENERAL PROVISIONS

  1. Types and scope of services provided electronically:
    • concluding accommodation rental agreements;
    • sending e-mail messages in which the Service Provider confirms the creation of the booking together with its conditions and the payment deadline;
    • rules for registering and using an Account on the Website.
  2. Use of the Website is possible provided that the IT system used by the Guest meets the following minimum technical requirements:
    • an up-to-date version of an Internet browser, such as Firefox, Chrome or Internet Explorer,
    • any software capable of displaying PDF files,
    • an active and correctly configured e-mail account.

IV. METHOD OF CONCLUDING THE AGREEMENT

  1. The subject of the Agreement is the rental of an accommodation unit offered by the Service Provider via the Website. The Agreement is concluded through the Electronic Booking Form in the following successive steps – the Guest precisely specifies the start and end date of the stay, selects the accommodation unit and declares the number of persons,
  2. After the Guest has provided all the necessary information, a booking summary will be displayed. In order to place a booking, it is necessary to provide the personal data marked as mandatory in the Electronic Booking Form, accept the content of the Rules and Regulations and submit the booking by pressing the [Place order] button.
  3. The Accommodation Rental Agreement shall be deemed concluded at the moment the Electronic Booking Form is accepted by the Service Provider, which is confirmed by the display of a message confirming acceptance of the booking and providing its number.
  4. After the Agreement has been concluded, the Guest receives an e-mail confirming the concluded Agreement and specifying all its material provisions, in particular the Total Service Price, the payment deadline and method, as well as the terms and conditions of acceptance and cancellation of the booking. Where prepayment is required, the deadline for making the prepayment is indicated together with information on the consequences of failing to make the payment within the specified deadline. Failure to make the prepayment by the deadline specified in the e-mail results in cancellation of the booking and withdrawal by the Service Provider from the concluded Accommodation Rental Agreement without setting an additional deadline for performance.
  5. It is prohibited to sublet the accommodation unit covered by the Offer or to transfer or make it available to third parties.

V. CANCELLATION AND MODIFICATION OF A BOOKING

  1. Failure to perform the activities described in the message confirming acceptance of the booking within the required deadline results in automatic cancellation of the booking and withdrawal by the Service Provider from the concluded Agreement without setting an additional deadline for performance.
  2. A booking may be cancelled or modified via the link provided in the e-mail or by contacting Customer Service. Use of the link in the e-mail enables automatic and immediate cancellation of the booking under the terms and conditions accepted during the order placement process in the Electronic Booking Form.

VI. COMPLAINTS

  1. In the event that the services provided are found to be inconsistent with the Agreement, the Guest should submit any complaint in writing or by e-mail within 14 days from the end of the stay.
  2. The complaint should contain the Guest’s details: first name, surname, the e-mail address provided during the booking process and a description of the problem.
  3. The Service Provider shall consider the complaint within 14 days of receiving it and shall inform the Guest in the same form: in writing or electronically.
  4. If the information provided in the complaint requires supplementation, the Service Provider shall request that it be supplemented within the time limit set for considering the complaint. The period referred to in point 3 shall begin for the Service Provider upon receipt of the completed complaint.
  5. If the complaint is rejected, the Service Provider is obliged to provide a detailed written or electronic explanation of the reasons for the rejection.

VII. GENERAL INFORMATION CONCERNING THE APARTMENTS

Parking

  1. Parking in the monitored underground garage is subject to an additional fee.
  2. The Guest shall be informed of the number of the parking space assigned to the Apartment after the space has been booked in advance and the amount resulting from the length of the stay has been paid (one-off daily parking rate × number of days).

Hotel day

  1. The Apartment is rented by the day.
  2. The hotel day begins at 3:00 p.m. and ends at 11:00 a.m. on the following day.
  3. The Service Provider reserves the right to refuse to extend the Guest’s stay in the Apartment if full payment for the stay to date has not previously been made.

Booking and check-in

  1. A booking may be made online at https://seaview.pl/ or by telephone at: +48 690 690 910.
  2. After making a booking, the Guest receives a preliminary booking agreement by e-mail or text message, containing the booking conditions and instructions on how to access the Apartment.
  3. The Guest may not transfer the Apartment to third parties, even if the period for which the Guest has paid the applicable accommodation fee has not yet expired.
  4. If the Guest leaves the Apartment within the period specified in the guaranteed booking agreement, the difference in the cost of the stay shall not be refunded.
  5. If the Guest fails to arrive at the Apartment within the period specified in the guaranteed booking agreement, the Service Provider shall not refund the amount paid.
  6. If the Guest cancels the booking up to 10 days before the start date of the stay, 100% of the amount paid shall be refunded to the Guest. After this period, the amount paid shall not be refunded.
  7. Additional charges arising from the stay shall be paid by the Guest no later than on the day of departure.

Liability of the Service Provider

  1. The Guest should notify the Service Provider of any damage immediately after discovering it.
  2. The Service Provider shall not be liable for the theft of money, theft, damage to or destruction of securities, valuables or items of scientific or artistic value.
  3. The Service Provider shall not be liable for damage to or loss of a car or any other vehicle belonging to the Guest.
  4. The Service Provider shall be liable for the loss of or damage to items brought in by persons using its services within the scope specified in Articles 846–849 of the Civil Code, unless the parties have agreed otherwise.

Liability of the Guest

  1. Children under 12 years of age should remain in the Apartment under the constant supervision of their legal guardians. Legal guardians shall be financially liable for any damage caused by children.
  2. Animals should remain in the Apartment under the constant supervision of their carers. The carers shall be financially liable for any damage caused by animals on the premises.
  3. The Guest shall bear full financial liability for any damage to or destruction of the Apartment’s furnishings and technical equipment caused by the Guest or by persons visiting the Guest.
  4. The Service Provider reserves the right to charge the Guest’s payment card for damage discovered after the Guest’s departure and, if no card details are available, shall have the right to request financial compensation from the Guest.
  5. The Apartment Manager has a statutory lien over items brought into the Apartment by the Guest in the event of late payment or failure to pay amounts due for the services provided.

Return of items left behind

  1. Personal items inadvertently left in the Apartment by a departing Guest shall be sent to the address indicated by the Guest at the Guest’s expense.
  2. If no instructions are received from the Guest concerning the return of the items left behind, the Apartment Manager shall store the items at the owner’s expense for a period of three months, after which they shall become the property of the Apartment Manager. Food products shall be stored for 24 hours.

Quiet hours

  1. Quiet hours in the Apartment are from 10:00 p.m. to 8:00 a.m.
  2. The behaviour of Guests and persons using the Apartment should not disturb the peaceful stay of other Guests.

Additional provisions

  1. For fire safety reasons, it is prohibited to use open flames in the Apartment, for example candles, to use irons, electrical and other similar devices constituting the room equipment.
  2. The price of the stay includes the Guest’s right to use the swimming pool and gym located on the premises, subject to the separate rules and regulations applicable there.
  3. The property offers the possibility of using the SPA area, subject to separate rules and regulations and service price lists in accordance with the rates applicable at the property and available at the SPA reception desk.
  4. Smoking tobacco products is strictly prohibited in the Apartment. If this prohibition is breached, the Guest shall be charged the cost of refreshing the Apartment. If the DSO system is activated and the fire brigade is called, the Guest shall be charged PLN 1,000.
  5. Dangerous items, such as weapons, ammunition, flammable materials, illumination materials, etc., may not be stored in the Apartment.
  6. The loss of a card is subject to a one-off fee of PLN 100.
  7. Guests are not permitted to make any changes to the Apartment or its furnishings, except for minor rearrangement of furniture and furnishings, provided that their functionality and the safety of Guests are not compromised.
  8. Guests’ personal data are processed for the purpose of providing accommodation services. The Service Provider is the controller of the personal data. Full information concerning personal data is available at https://seaview.pl/.
  9. The current price list of services and charges applicable in the Apartment is available at https://seaview.pl/.
  10. Any complaints concerning the stay should be submitted to the Apartment Manager immediately after they are noticed.

VIII. FINAL PROVISIONS

  1. The person making an online booking is responsible for the correctness of the data provided in the Electronic Booking Form. The Service Provider shall not be liable for an incorrectly selected date or incorrectly entered information in the form. If any irregularities are identified which cannot be corrected by editing the booking, please contact Customer Service immediately.
  2. Contact details are available in the “Contact” section, at the top of the booking calendar and in e-mails.
  3. The Agreement shall be governed by Polish law.
  4. The Client declares that they have been informed of the content of Article 38 point 12 of the Act of 30 May 2014 on Consumer Rights, according to which, in the case of agreements for the provision of accommodation services other than for residential purposes, the consumer is not entitled to the right of withdrawal from a distance agreement provided for in Article 27 of that Act.


We hope you have a lovely stay! 🙂

Kontakt:
Tel: +48 690 690 910
E-mail: rezerwacja@seaview.pl

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